Privacy Policy

Effective Date: March 3, 2026
Last Updated: March 3, 2026

SHRI HARI GROCERY STORE (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop in-store, place online orders, create an account, or otherwise interact with us.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us as well as information automatically collected when you use our website or services.

A. Personal Information

We may collect the following categories of personal information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (securely processed by trusted third-party payment providers)

• Account login credentials

• Order and purchase history

• Customer support communications

• Marketing preferences

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and browsing behavior

• Referring website addresses

• Time spent on our website

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions

• Remember your preferences

• Improve website functionality

• Analyze traffic and performance

• Provide relevant product recommendations and offers

You may disable cookies through your browser settings; however, certain features may not function properly.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and delivering grocery orders

• Managing customer accounts

• Providing customer support

• Sending order confirmations and service updates

• Improving our website, products, and services

• Preventing fraud and enhancing security

• Sending promotional emails (only if you opt in)

• Complying with applicable laws and regulations

We do not sell your personal information.

3. Sharing of Information

We may share your information with:

• Payment processing providers

• Delivery and logistics partners

• Website hosting and IT service providers

• Marketing and email service providers

• Legal authorities when required by law

• Successor entities in the event of a merger, acquisition, or business transfer

All third-party providers are required to maintain appropriate data protection standards.

4. California Privacy Rights (CCPA/CPRA Notice)

If you are a California resident, you have the right to:

• Request access to personal information we collect about you

• Request deletion of your personal information

• Request correction of inaccurate information

• Opt out of the sale or sharing of personal data (we do not sell personal data)

• Limit the use of sensitive personal information

• Receive equal service without discrimination for exercising your privacy rights

To exercise your rights, please contact us at:
Email: support@shreeharigrocery.com

We may verify your identity before fulfilling your request.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• SSL encryption

• Secure payment gateways

• Restricted access controls

• Regular security monitoring

However, no data transmission or storage system can be guaranteed 100% secure.

6. Data Retention

We retain personal information as long as necessary to:

• Complete transactions

• Maintain business records

• Comply with legal requirements

• Resolve disputes

After this period, information is securely deleted or anonymized.

7. Children’s Privacy (COPPA Compliance)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If such information is identified, it will be promptly deleted.

8. Do Not Track Signals

Our website may not respond to “Do Not Track” browser signals due to the absence of consistent industry standards.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Your Choices and Rights

You may:

• Update or correct your account information

• Unsubscribe from marketing emails at any time

• Disable cookies through browser settings

• Request access or deletion of your data

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

SHRI HARI GROCERY STORE
Email: support@shreeharigrocery.com